Your Privacy

This Privacy Policy explains how Spyglass Property Solutions, LLC (“we,” “us,” “our”) collects, uses, and protects your information when you visit our website or place an order.

1) Who We Are

Spyglass Property Solutions, LLC
920 Capri Rd, Encinitas, CA 92024
Phone: (760) 753-2741
Email: [email protected]

2) Information We Collect

We collect information in a few normal, boring ways:

A) Information You Provide

Name
Email address
Phone number (if provided)
Shipping and billing address
Order details (what you bought, quantities, etc.)
Messages you send us (support requests)

B) Payment Information

We do not store full payment card details on our servers.

Payments are processed securely by third-party processors:

PayPal
Stripe (credit/debit cards)

They handle sensitive payment data according to their own security and privacy standards.

C) Information Collected Automatically

When you browse our site, we may automatically collect:

IP address (or partial IP depending on settings)
Device/browser type
Pages viewed, time spent, and basic usage activity
Cookies and similar tracking technologies (see Section 6)

3) How We Use Your Information

We use your information to:

Process orders and deliver products
Send order confirmations, shipping updates, and customer support replies
Prevent fraud and protect our website
Improve site performance, content, and user experience
Send marketing emails only if you opt in (and you can opt out anytime)

4) When We Share Your Information

We don’t sell or rent your personal data to marketers. We share limited information only when needed to run the business, such as:

Payment processors: PayPal, Stripe
Shipping carriers / fulfillment partners: to deliver your order
Service providers: analytics, hosting, security tools (only what’s necessary)
Legal requirements: if required by law, court order, or to protect rights/safety

5) Data Retention

We keep order and customer support records only as long as needed for:

Order fulfillment and support
Accounting and legal compliance
Fraud prevention and dispute handling

When no longer needed, data is deleted or anonymized where practical.

6) Cookies & Tracking

We may use cookies and similar technologies for:

Website functionality (cart/checkout features)
Analytics (understanding traffic and site performance)
Security and fraud prevention

Your Choices

You can disable cookies in your browser settings.
Some site features may not work properly if cookies are disabled (because browsers love breaking things).

7) Security

We use reasonable safeguards to protect your information, including encryption and secure service providers.
No method of storage or transmission is 100% secure, but we take protection seriously.

8) Your Rights & Choices

Depending on where you live, you may have rights to:

Request access to the personal data we have about you
Request correction of inaccurate data
Request deletion (where legally permitted)
Opt out of marketing emails anytime (via unsubscribe link)

To make a request, contact us at [email protected].

9) Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children.

10) Third-Party Links

Our site may include links to third-party websites. We are not responsible for their privacy practices. Review their policies separately.

11) Changes to This Policy

We may update this Privacy Policy from time to time. Changes become effective when posted here. Continued use of the site means you accept the updated policy.

12) Contact Us

Privacy questions or requests: